Terms of Use
These terms are an agreement between you and KSATALSIN, S.L. (NIF B44954568; company details in our Legal Notice), the maker of Hold On, Chromi!. By installing or playing the game you accept them. If you do not, please do not use the game. Nothing here limits the rights you have as a consumer under the law of your country.
1. Playing the game
We give you a personal, non-exclusive, non-transferable licence to play Hold On, Chromi! on devices you own or control, for your own non-commercial use. The game, its characters, pictures, sounds, music arrangements, code and names belong to us or our licensors.
2. Coins, crystals and other game items
- Coins, crystals, experience, boosters, outfits and similar items are earned by playing. They are a licence to use them in the game: they have no money value, are never sold for money, cannot be exchanged for money and cannot be transferred.
- The daily gift is a free bonus. It never costs money, and what it gives is a game item like any other.
- Progress and items are stored on your device. Unless a cloud copy is kept in iCloud or Google Play Games, deleting the game or losing the device deletes them, and we cannot restore them.
3. Premium
- Premium is a one-time purchase, not a subscription. It removes every ad, opens every bonus level and gives the rewards that are otherwise for watching an ad without one.
- The price is shown in the store before you confirm. Payment is taken by the App Store or Google Play when you confirm.
- Premium belongs to your App Store or Google Play account: Restore purchases in the game's settings brings it back on a new device or after reinstalling, with the same store account.
- Refunds are handled by Apple or Google under their rules.
4. Ads
Players without Premium may choose to watch video ads for a reward, such as keeping going after a fall or doubling the coins of a level. Watching is always optional. Now and then a short ad plays after a won level. Ads are provided by third parties; we are not responsible for what they advertise. See the Privacy Policy for how ads use data.
5. Leaderboards, trophies and the cloud
Leaderboards and trophies run on Game Center (Apple) and Google Play Games (Google), and the cloud copy of your progress on iCloud (Apple) or Google Play Games. They are those companies' services, under their own terms, and may change or stop without our control.
6. Fair play
Please do not cheat, use bugs to get items or scores, modify or reverse engineer the game, or interfere with its services. We may fix bugs, remove items obtained through them, and remove scores obtained unfairly from the leaderboards where we can.
7. Changes to the game
We improve the game over time and may change, add or remove levels, features or prices. If a change takes away something you paid for, we will offer a fair solution or a refund where the law requires it. We may update these terms; the date above shows the current version, and if a change matters we will tell you in the game.
8. Warranty and liability
We work hard to make the game reliable, but it is provided as it is and we cannot promise it will always work without errors. To the extent the law allows, we are not liable for indirect losses, and our total liability to you is limited to what you paid us in the 12 months before the claim. This does not affect liability that cannot be limited by law, such as for intent or gross negligence, or your statutory consumer rights.
9. If you downloaded the game from the App Store
These terms are between you and us, not Apple. Apple has no duty to provide maintenance or support for the game and is not responsible for claims relating to it, including product liability, legal compliance or intellectual property claims. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. Where these terms do not cover a point, Apple's Standard Licensed Application End User License Agreement applies.
10. Law and disputes
These terms are governed by Spanish law. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may bring a claim in its courts. You can also contact the consumer protection authority in your country.
11. Contact
Questions about these terms: support@ksatalsin.com.